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This store has earned the following certifications.
Size Choices We recommend the L (23x18") bed for pets up to 15lbs, the XL (32x24") bed for dogs up to 30lbs, the XXL (36x28") bed for dogs up to 50lbs, and the XXXL (43x33") bed for dogs up to 100lbs. If you have any questions, feel free to contact us! We guarantee a satisfactory response within 24 hours.
Pet-Safe Materials Our pet bed is crafted from durable nylon and luxurious faux fur. The super-soft filling ensures no added pressure on your pet’s joints, providing relief for joint and muscle pain. Particularly for medium and large dogs, body relaxation is crucial, making the pet bed an ideal choice.
Anti-Anxiety Features The raised rim of the bed creates a secure, cozy environment for your pet to rest. Deep crevices satisfy natural instincts, promoting deeper sleep. This design helps reduce anxiety and provides a sense of safety for your furry friend.
Machine-Washable The cover is not removable but is machine washable. Simply place the cover in the washer for easy cleaning. The entire bed is safe in the washer and dryer (hand wash or gentle machine wash, tumble dry on low heat).
Shipping and Set-Up Notes The pet bed is vacuum-sealed during transportation. Upon opening the package, simply pat and shake it for 1-2 days to restore its fluffy texture. We also recommend placing a chew toy on the bed, especially for puppies or dogs with excessive chewing behavior, to prevent the bed from being chewed.
Contact Us for Assistance If you have any further questions, please do not hesitate to contact us. Our team is committed to providing you with a satisfactory answer within 24 hours!
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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