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This store has earned the following certifications.
【Unmatched Orthopedic Support】 Our orthopedic dog sofa is designed to provide your pet with unparalleled support for a deep sleep. The high-density memory foam in the sleeping area perfectly distributes weight, giving your pet the perfect amount of pressure relief and joint support.
【Hygienic and Comfortable】 The dog bed’s bolster is made of 70% shredded memory foam and 30% polyester fiber, achieving the perfect balance of softness and firmness. This combination relieves your pet’s neck and shoulder pain. With three-side-surrounding bolsters that fit various sleep positions, your pet can enjoy a comfortable and secure sleep.
【Easy to Clean and Waterproof】 The durable memory foam mattress is encased in a waterproof liner, protecting the foam from spills, water damage, or accidents. Simply remove the zippered cover and machine wash it in seconds for easy care.
【Enhanced Comfort Design】 The 4-sided bolster design improves comfort and safety, offering multiple comfortable snuggling positions. The deeply padded bolster-shaped cushion supports your pet’s head and neck for a more restful sleep. The lower entry point protects your pet’s knees and makes it easy to get in and out.
【Package and Service】 Due to vacuum packaging, the dog bed may look thinner after opening the package. Please lay them flat in a well-ventilated area for 24-72 hours to remove any foam smell and restore fluffiness. For any questions or issues, you can directly contact us for a satisfactory solution.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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