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Bedding and Mattresses / Sweetnight King 12inch Hybrid
【Why Choose This Cooling Mattress?】 Experience a Night’s Comfort with Coolvie's 100 Nights Trial Sleep is essential, but finding the right mattress can be challenging. That’s why Coolvie offers a 100 nights trial period on our 12-inch king size mattress. If it doesn’t work for you, reach out to our customer support team for assistance. We’re here to make sure you're satisfied.
【Zero Motion Transfer for a Sleepless Night】 Say Goodnight to Disrupted Sleep Our pocket coil system ensures sleep without disturbances. Each coil is individually wrapped to prevent tangling and motion transfer. Whether your partner is tossing and turning, you’ll rest easy, uninterrupted.
【Durable and Supportive】 Your Comfort, Our Priority High-density foam layers provide long-lasting comfort and support. The multi-layer system ensures subtle support where needed, preventing any sagging and maintaining your comfort over time.
【Perfect for All Sleepers】 Coolvie’s Medium and Contouring Hybrid Fit Our 12-inch king size mattress is perfect for all types of sleepers—children, teens, and adults. It offers softness and support, ensuring a safe, healthy, and affordable sleep environment.
【Convenient and Easy Setup】 Unpack and Sleep with Ease Expertly packaged, our mattress is compressed and rolled for simple setup. It easily fits through narrow spaces and works with any frame, from box spring to slatted base. Your bed will start to expand within 24-72 hours after opening, speeding up in warm environments and slowing down in cold ones.
【Customer Support】 Addressing Your Needs Our Coolvie customer support team is always ready to assist with any concerns or questions. We’re dedicated to making your sleep journey a comfortable one.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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